The patient person your mom calls instead of you.
Unlimited tech support and scam protection for aging parents. A real human on the phone, a note to you every Monday. From $19/mo.
Cancel any time. No contract, no equipment.
How it works
- 1
You sign up
Five minutes. Tell us her name, her number, and what she owns.
- 2
One setup call with Mom
We introduce ourselves, learn her devices, and save her number.
- 3
She calls one number
Whenever something breaks. You get the note every Monday.
What's covered
Anything with a screen, a password, or a plug. If it is breaking her day, it is ours to fix.
- Printers
- Wi-Fi
- iPad and iPhone
- "Is this text real?"
- Passwords
- Updates
- Backups
- Scam calls and texts
The Monday note
Every Monday morning you get one short email. What she called about, what we fixed, what we are watching this week. No dashboard to check, no app to open.
It is the part families tell us they actually pay for.
Mom's week
Carol called twice this week.
Tuesday the printer stopped talking to the new router. We got it back on the Wi-Fi and printed a test page together.
Friday she forwarded a text about a held USPS package. It was a scam. We told her, deleted it, and blocked the sender.
This week we are checking her iPad backup and installing the September updates.
Everything's fine.
Plans
Cancel any time.
Basic
$19/mo
Three calls a month.
- Three support calls a month
- Calls and texts to one number
- The Monday note
Plus
Most families$29/mo
Unlimited calls and scam screening.
- Unlimited support calls
- Scam screening for calls and texts
- Alerts to you when something looks wrong
- The Monday note
Family
$49/mo
Everything, plus a second parent.
- Everything in Plus
- A second parent covered
- Password vault help
- Digital estate paperwork
Why it is safe to hand us her phone
- Named US reps
- She talks to the same small team, by name. Nobody offshore, no script.
- Session-only remote access
- With her permission, every single time. The session ends when the call ends.
- We never touch money
- We will not ask for a card, a bank login, or a gift card. Ever.
- Insured
- Covered and accountable, so a mistake is our problem and not hers.
Questions
Does Mom need to install anything?
No. She calls or texts one number from the phone she already has. There is no app, no login, and nothing to update.
What if she calls at night?
Reps answer 8am to 9pm Eastern, seven days a week. Outside those hours she leaves a message and we call her first thing in the morning.
Can I cancel?
Any time, from your account page. No phone call, no retention script. You keep access through the end of the month you paid for.
Is remote access safe?
She has to approve it out loud on every call, she watches the whole session on her own screen, and access ends the moment we hang up. We never connect to her machine while she is away from it.
Stop being tech support.
She gets a patient person on the first ring. You get your evenings back.
Start for Mom